You write the pickup and return instructions once, and Johku sends them to everyone who books, by email or text message, exactly when you have set them to go. The customer knows where to collect the equipment, how to use it and where to return it.
The right instructions for the right equipment
You can write instructions for each product and each item of equipment, so someone renting a SUP board gets SUP instructions and someone renting an e-bike gets charging and locking instructions. The confirmation goes out right away, and the instructions and reminder at the time you choose. You can schedule the return instructions and return reminder relative to the end of the rental, so they arrive just before the return time.
Details before pickup
The details asked for with the order, such as participants' names and equipment sizes, are already with you before pickup, so the handover is quick.
You see what has been sent
Sent messages show in the order details, and you can resend a message if the customer can't find it.