Johku stores customer data to the extent that is appropriate for the transaction. Connecting Johku via the Zapier integration system to e.g. form systems, CRM systems, etc. opens up many opportunities to optimise the marketing of a company in a new way.
You can see your best contacts directly from Johku. Johku automatically generates a list of your best customers based on sales.
In Johku, a sales history is stored for each customer, which can be viewed separately at the order level.
Johku processes personal and organisational data separately. This makes it easier to invoice and manage customers, especially for larger companies.
Johku automates a large part of customer communication regarding orders and products, both in the form of emails and SMS messages. All communications are stored and can be viewed afterwards.
My Johku automates GDPR-compliant processes related to the customer's right to review, change and delete their personal data. The service is available to the customer 24/7 without the need for the merchant to worry about it.
Johku can be connected to external CRM systems at various levels through the Zapier platform. Johku is able to communicate order data, booking data, product notifications and payment transactions as triggers in Zapier. Triggers communicate almost all available data, including customer data.
Johku can be connected to external marketing automation systems at various levels through the Zapier platform. These can be used to build, for example, additional sales-related communication at a larger level or even after-sales processes.
Johku is constantly evolving through the ideas of merchants. You can find new features under development in the Johku Ecosystem. You can also submit your own ideas to our Idea Register, where they will be evaluated and transferred to the development process.
